City Services
City Services:
Charlotte has been actively addressing pothole repairs through the city’s Department of Transportation. The city's goal is to continue to
maintain and improve road safety and quality.
If you spot a pothole or street issue, report it by contacting the Charlotte 311 Service.
How to Access Charlotte City Services:
Here’s how you can easily access the services that Charlotte offers:
Create an Account: For access to services, including waste management, street repairs, and event registrations, create an account on the Charlotte Service Portal.
Download the City App: The Charlotte 311 app makes it easy to request services, track updates, and get notifications. Download it from the App Store or Google Play.
For assistance with any city service, contact Charlotte 311 at 311 or visit the Charlotte 311 Portal.
Download the City of Charlotte Mobile App Today!
Android App
IOS App
(704) 777-5898
1020 W 1st St, Charlotte, NC 28208
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